An electrician answering service, because you cannot take a call with both hands in a panel.
An electrician answering service, because electrical work needs both hands and your full attention. We build and operate the agent that answers your phone, sorts the dangerous from the routine, and books both into the right place.
Nobody calls an electrician twice.
A homeowner with a dead panel and a GC with a stalled site have one thing in common: if you do not pick up, the next contractor on the list gets the work, and you never hear the phone ring.
- Service calls missed because the crew is in a ceiling, on a ladder, or on another call
- Panel upgrade and EV charger inquiries, the calls worth the most, reaching a full voicemail box
- No record of what the caller actually described, so every estimate visit starts from zero
- After hours calls that are genuinely dangerous mixed in with ones that can wait a week
- Site coordinators who need an answer today and will not chase you for it tomorrow
What we build.
An answering layer that works around your day instead of interrupting it, and the job shaped system behind it.
- A voice agent trained on your work. It answers while you are on the tools. It is built around your services and your service area, knows an outage from an upgrade inquiry, asks the questions you would ask, and never lets an estimate request ring out.
- Safety first triage. Sparking, burning smells, and exposed lines follow your emergency rule straight to the on call phone, and the caller hears the safety line you wrote, word for word. Routine work books itself into the schedule. You draw the line and the system holds it at any hour.
- Estimates that arrive complete. Job type, property, scope, and timing captured on the first call and written into your system, so the site visit starts informed instead of starting over.
- A CRM built for job work. Quotes, jobs, callbacks, and invoicing in one system organized around field work rather than a sales quarter. The same build we run in production for other trades operators today.
- Follow up on autopilot. The quote that went quiet gets a nudge, the finished job gets a review ask, and the customer whose renovation you wired hears from you when the next phase starts.
Plugs into what you already run
The agent writes into the system you already run, whether that is Jobber, ServiceTitan, Housecall Pro, or a jobs CRM we build you on Zoho. The schedule and the inbox stay where they are, invoices land in QuickBooks, and the number on your van stays the number that rings.
Built and operated, not downloaded.
Every AI receptionist on the market assumes somebody at your company wants a second job configuring it.
Search for an AI answering service for electricians and you will find a dozen apps: self serve, American, and generic until someone spends their evenings making them otherwise. They can work. But the configuring, the testing, and the ongoing tuning is real work, and it lands on whoever already dispatches, quotes, and runs payroll.
Our model is different. We design the agent around your operation, test it against the calls you actually get, run it in production, and tune it month over month. You get the outcome, not another subscription to babysit. And because we build and operate from Canada, the agent understands your market, your seasons, and what a GTA service area actually looks like.
One line we hold everywhere: the agent captures, triages, and books, and it never gives electrical advice. If a caller describes something dangerous, it reads the safety guidance you wrote, word for word, and gets them to the licensed electrician. The judgment stays with the ticket holder.
Who this is for.
- Service electricians. Where the phone decides the week, and every missed service call is a job somebody else invoices.
- Contractors balancing installs and service. Where project work has your full attention for days at a stretch, and the service line still has to be answered like a business.
- Multi trade shops. Where electrical, HVAC, and plumbing share one office, one dispatcher, and one overloaded phone line.
Questions, answered straight
Does the agent give electrical advice? No. It captures, triages, and books. If a caller describes something dangerous, it reads the safety line you wrote, word for word, and routes them to the on call phone. Advice stays with the licensed electrician, which is where your regulator and your insurer both want it.
How does it know what is actually an emergency? You define it. Most contractors set rules like: no power, sparking, and burning smells escalate immediately, flickering lights and upgrade inquiries book a visit. The agent applies your rule consistently and logs every decision it makes.
Will this replace our office manager? No, and we do not take on engagements whose purpose is cutting headcount. It takes the calls that come in over lunch, after hours, and mid install off their plate, along with the retyping between systems.
We are a small shop. Is this overkill? The honest threshold is call volume, not company size. If missed calls are costing you real jobs, and for most service electricians they are, the math works early. If it does not work at your volume yet, we will say so on the first call.
What do we have to change on our side? Very little. The agent sits on your existing number, writes into the systems you already run, and starts on the slice of calls you choose. Most contractors start after hours, where the alternative is voicemail.
What does it cost? Voice agents are a fixed setup fee, then a flat monthly fee to operate. No percentage of your jobs, and no per seat pricing that punishes you for growing. How pricing works across everything we build is in what AI consulting actually costs. The pricing page lays the same bands out beside what each one buys. If the numbers do not work at your volume, we say so on the call.
Working in Toronto or the GTA? The Toronto electricians page covers the local layer: ECRA/ESA rules, the safety script, and the 905. Also in the trades: an AI receptionist for plumbers and HVAC companies. Run your own missed call math in the ROI calculator, or see the whole practice at AI consulting in Toronto and AI consulting in Boston. The cost, ownership, and staffing questions are answered in the small business FAQ.